Privacy Policy

Effective Date: June 7, 2026

Introduction

Mood Moss ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

By using our website, you agree to the practices described in this Privacy Policy.


Information We Collect

Information You Voluntarily Provide

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Business name
  • Project details and inquiries
  • Any information submitted through contact forms

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Referring website addresses

This information helps us improve website performance and user experience.


How We Use Your Information

We may use your information to:

  • Respond to inquiries and requests
  • Provide estimates and project consultations
  • Deliver products and services
  • Improve our website and customer experience
  • Send updates regarding your project
  • Communicate promotional offers or company news (if you choose to receive them)
  • Comply with legal obligations

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic
  • Understand user behavior
  • Enhance the browsing experience

You can modify your browser settings to decline cookies; however, some website features may not function properly.


Third-Party Services

We may use trusted third-party services to operate our website and business, including:

  • Website hosting providers
  • Analytics services (such as Google Analytics)
  • Email marketing providers
  • Payment processors
  • Customer relationship management tools

These providers only receive information necessary to perform their services and are required to protect your information.


Information Sharing

Mood Moss does not sell, rent, or trade your personal information to third parties.

We may share information when:

  • Required by law
  • Necessary to protect our rights or property
  • Working with trusted service providers who assist in operating our business

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your information, no method of transmission over the internet is completely secure.


Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion of your information
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.


Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.


Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Mood Moss
Email: design@moodmoss.com
Website: www.moodmoss.com


Last Updated: June 7, 2026


Terms & Conditions

Effective Date: June 7, 2026

Acceptance of Terms

By accessing and using the Mood Moss website ("Website"), you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use this Website.


About Mood Moss

Mood Moss provides custom moss wall art, biophilic design installations, preserved moss products, consultations, and related design services.

Information on this Website is provided for general informational purposes only.


Intellectual Property

All content on this Website, including but not limited to:

  • Logos
  • Designs
  • Images
  • Graphics
  • Text
  • Product photos
  • Installation photos
  • Website design

is the property of Mood Moss and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, or used without written permission.


Product Information

We strive to provide accurate descriptions and images of our products and services.

Because moss is a natural material:

  • Colors may vary slightly.
  • Texture variations are normal.
  • Each installation is unique.
  • Product images are representative and may not exactly match finished pieces.

Quotes and Estimates

Quotes and project estimates are valid only for the period specified within the proposal.

Pricing may change due to:

  • Material costs
  • Shipping costs
  • Project scope changes
  • Site conditions
  • Installation requirements

A signed agreement may be required before project work begins.


Limitation of Liability

Mood Moss shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this Website or our products and services.

Our total liability shall not exceed the amount paid for the applicable product or service.


Third-Party Links

This Website may contain links to third-party websites.

Mood Moss is not responsible for the content, privacy practices, or policies of third-party sites.


Website Availability

We reserve the right to modify, suspend, or discontinue any portion of the Website at any time without notice.


Governing Law

These Terms & Conditions shall be governed by the laws of the State of Indiana, without regard to conflict of law principles.


Contact Information

Mood Moss

Email: design@moodmoss.com

Website: www.moodmoss.com

Website Disclaimer

Effective Date: June 7, 2026

General Disclaimer

The information provided on this Website is for general informational and marketing purposes only.

While Mood Moss makes reasonable efforts to ensure information is accurate and up to date, we make no warranties regarding the completeness, reliability, or accuracy of any information presented.


Design and Product Disclaimer

All moss installations and preserved moss products are handmade and utilize natural materials.

Variations in:

  • Color
  • Texture
  • Growth patterns
  • Shape
  • Appearance

are normal and should be expected.

Product photographs and renders are examples and may differ from the final delivered product.


Indoor Use Disclaimer

Unless otherwise stated, Mood Moss products are intended for indoor use only.

Environmental factors such as:

  • Direct sunlight
  • Excess humidity
  • Improper handling
  • Excessive touching

may affect the appearance and lifespan of preserved moss products.

Customers are responsible for following all care instructions provided.


No Professional Advice

Content provided on this Website does not constitute architectural, engineering, legal, environmental, or professional design advice.

Project-specific recommendations should be discussed directly with Mood Moss.


Limitation of Liability

Your use of this Website and any reliance on information provided is at your own risk.

Mood Moss shall not be liable for any losses, damages, or expenses resulting from the use of this Website or reliance on its contents.


Testimonials and Portfolio Examples

Testimonials, project examples, and case studies represent individual customer experiences.

Results may vary depending on project scope, environment, and installation conditions.

Past performance does not guarantee future results.


Contact Information

Mood Moss

Email: design@moodmoss.com

Website: www.moodmoss.com

Connect with Us

Reach Out to Mood Moss

We invite you to share your vision with us. Our team is ready to assist with your bespoke moss art project.

Send Us a Message

Begin Your Moss Journey

Ready to transform your space? Dive into our portfolio or start your custom project today and experience the art of moss like never before.